Shipping Policy

At BOUKIFY we aim to provide fast and reliable shipping across the Kingdom of Saudi Arabia. This Shipping Policy outlines how we process, ship, and deliver your orders.

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1. Shipping Coverage

We currently ship to all major cities and regions within Saudi Arabia.
For international shipping (if applicable), please contact us directly or refer to our International Shipping Page.

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2. Shipping Methods & Delivery Time

Please note: Delivery times are estimates and may vary depending on location, courier availability, holidays, or weather conditions.

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3. Order Processing Time

• Orders are processed within 24–48 hours after payment confirmation (excluding weekends and public holidays).

• You will receive a confirmation email and tracking number once your order is shipped.

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4. Delivery Partners

We partner with reliable courier services such as:

• Aramex

• SMSA

• Naqel

• Saudi Post

• Others based on your location

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5. Shipping Fees

Shipping fees are calculated at checkout based on your location and selected delivery method.
Free shipping is available for orders above SAR [Insert Threshold].

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6. Delivery Issues

If your order is delayed, lost, or damaged during delivery:

• Please contact us within 48 hours of the expected delivery date.

• We will coordinate with the courier to resolve the issue and, if necessary, provide a replacement or refund.

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7. Failed Delivery Attempts

• If the courier is unable to reach you after multiple attempts, the order may be returned to us.

• You may be charged additional delivery fees for reshipment.

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8. Address Accuracy

Please ensure your shipping address, contact number, and delivery instructions are accurate at checkout. We are not responsible for delays or losses caused by incorrect or incomplete information.

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9. Order Tracking

Once shipped, you will receive a tracking number via email or SMS. You can track your order through our website or the courier’s portal.